Our Guarantee

All of the methods employed in the development and production of The Joinery Company products are in keeping with its strong commitment to protect the environment and to promote a green lifestyle. The Joinery Company seeks to produce natural wood flooring products that combine old world craftsmanship with appropriate state-of-the-art technology.

 

To that end, The Joinery Company craftsmen are among the most talented and dedicated in the world. Each is an artist in his or her own right. And each fully understands the value and importance of creating products that are green as well as strong, durable and beautiful. The Joinery Company believes that the wide plank floors made by their hands areĀ  simply the finest quality floors you can find. Thus, we are pleased to offer a Lifetime Guarantee on each and every floor we make.

 

“We will replace any of our flooring products that fail as a result of a manufacturing defect or a defect in workmanship for as long as you own your home. And, we will craft a replacement floor and ship it to you — free of charge.”

 

This guarantee confirms both our commitment to you and to our many fine craftsmen. We stand behind every floor 100%. There will be no changes or exceptions. Whether you have purchased your floor in Antique Wood, Old Growth Hardwood or Old Growth Pine, in Wide Plank or in Parquetry, you can be sure that you’ve purchased one of the finest handcrafted floors in the world that will give your family beauty and service for generations.